Cancellations
You can cancel your subscription through the WNLabelPro billing management flow when it
is available, or by contacting support. Unless otherwise stated, cancellation stops future
renewals and your paid access continues through the end of the current billing period.
If a cancellation is processed with an earlier effective date than the normal renewal date,
any approved prorated adjustment is based on that effective cancellation date.
Refund requests
Refund requests are reviewed case by case. If you believe you were charged in error or
hit a serious onboarding issue, email
support@wnlabelpro.com
and include the purchase email address and a short description of the situation.
Support and refund-related replies are typically sent within 1-3 business days. An
approved refund or credit is limited to what we expressly approve in writing.
When a refund is approved for part of a billing period, the approved prorated amount is
calculated from the effective date requested and accepted for the change.
Trials, add-ons, and plan changes
Free trials do not create a promise of continued free access after they expire. Add-ons
such as Bundle Booster and custom Business Plus arrangements may involve prorated billing
depending on when the change is made during the current billing cycle.